RESERVATIONS & ACCOMMODATION
8. FINANCES
Am I able to claim insurance pay outs on the capital portion of my portfolio?

Insurance pay outs can only be claimed for retrenchment or death. The request must be submitted in writing to QVC within 90 days of retrenchment or death where after the Club will provide the member with a list of required documentation to complete, in order for the claim to be submitted.

Please note that the insurance covers only the outstanding Capital portion of your portfolio, up to the maximum amount of R 100 000.00, and is payable to Quality Vacation Club.

How do I apply for a review of my Agreement?

Should you need to request a review based on financial difficulties, please contact our member services department on 012 492 1230 or send an email to correspondence@oaks.co.za.