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QVC CONTACT DETAILS


Email:
Telephone:
Fax:

correspondence@oaks.co.za
+27 (0)12 492 1230
+27 (0)12 996 0556

Physical Address:

Mooikloof Office Park East
c/o Atterbury and Jollify Main Road,
Mooikloof
Pretoria, Gauteng,
South Africa

Postal Address:

P.O.Box 35580
Menlopark
0102

To improve efficiency please have your ID and member number at hand. PLEASE NOTE: OUR CALL CENTRE HOURS ARE MONDAY TO FRIDAY, FROM 08:00 TO 16:00

Members Specials

IMPORTANT NOTICES

For swift service, please consider the following guidelines. They are set out to improve efficiency regarding email and telephonic responses.

Email Communications:
Kindly address your queries to the applicable department, e.g. general queries should be directed to Member Services Department and Reservation requests directed at Reservations Department. Where possible please avoid addressing emails to more than one recipient to prevent delaying the process.

Telephone Communications:
Please note that some companies put outgoing call restrictions on their PA phone systems, which may prevent you connecting to our line. In this case, you would be able to contact us from a direct landline or cell phone. Once connected, our automated voice prompt will assist with the available options to ensure that your call is directed to the correct department.

EMAIL CORRESPONDENCE

RESERVATIONS

When requesting a booking, please supply the following information:
• The number of people to be accommodated (including children
   and infants)
• Destination area (e.g. Limpopo Province, KZN Durban)
• Timeframe of your choice
• Please be sure to include your name, surname and QVC
   member number correspondence@oaks.co.za

MEMBER SERVICES

All general queries and information, including account and payment queries, club unit queries etc. please be sure to include your name, surname and QVC member number.
correspondence@oaks.co.za

TRAVEL DEPARTMENT

All travel-related queries, including flights and car hire.
info@actravel.co.za

INTERNATIONAL

For point related international bookings, you can contact RCI on 011 258 1000 or visit go@rci.co.za
You can also visit www.daelive.com for alternative options. Non-point related International bookings can still be done through our travel department.

FAMILY HOLIDAYS holiday options >
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INTO AFRICA

holiday options >
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